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Shop Policy

pompettes art frames

Thank you for visiting our shop

Our shop is only in Japanese at the moment, but we ship anywhere within Japan. 

Please read our policy and guide below. If you have any further questions, feel free to contact us. We’d be happy to help.

*If you live overseas, Pompette products are available for international shipping on our Society6 shop!

Product Notes

Please note:
・Actual colors may differ slightly from what appears on your screen.

・Art prints are prints only. Frames are not included. Please read below for more details about paper quality and sizes.

・We do not offer gift wrapping services at this time.


We only ship within Japan at this time.

・Most items are shipped via Japan Post Letter Pack (flat rate ¥370).

・If you order an A3-size print, the package will be shipped as a parcel via Yu-Pack or Yamato (flat rate ¥1100). 

As an effort towards environmentally-friendly packaging and shipping, we do not enclose any packing slips or receipts.

Cancellations, Returns, and Exchanges

All sales are final.

We cannot accept any order cancellations.

In the event that you receive an item that is damaged, incorrect, or if you receive an incorrect quantity of an item, please contact us within four business days for a return or exchange. If the item was damaged in transit, please contact the delivery service.

For any questions, contact us at: shop@be-pompette.com


The prints are designed for A5, A4, and A3 frames, but the white space will vary depending on the matte size (or with no matte). Please check the sizing and white space for each print on the product page before purchasing.

Size measurements are as follows:

A5: 148mm x 210mm
A4: 210mm x 297mm
A3: 297mm x 420mm

Art Print Paper

All art prints are printed on Canon’s Premium Fine Art Smooth paper.

Canon’s Premium Fine Art Smooth paper has a smooth, natural white surface. Combined with pigment ink, it produces brilliant, rich colors and a deep, rich black. The base is 100% cotton making the print long-lasting. We suggest framing the print for protection, but the paper has a substantial thickness for a frame-free display as well.

If you have any questions, contact us at: shop@be-pompette.com